Privacy Policy

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(California Consumer Privacy Act + General Website Privacy)

Effective Date: August, 2025

At Resilience ADHD, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information.

1. Information We Collect

We may collect:

  • Personal Information: name, email, phone number, address, date of birth.
  • Health Information: information you provide when scheduling or engaging in services.
  • Website Data: cookies, IP addresses, and browsing activity (if applicable).

2. How We Use Your Information

  • To provide services and schedule appointments.
  • To process billing and payments.
  • To improve our website and services.
  • To comply with legal obligations.

3. Sharing of Information

We may share information with:

  • Licensed clinicians and staff involved in your care.
  • Service providers (e.g., electronic health record platforms, billing software).
  • Insurance companies, if you authorize billing.
  • Legal or public health authorities when required by law.
  • We will obtain a signed Release of Information from you if we are required by HIPAA to do so to share information.

4. Your Rights Under State Laws

You have the right to:

  • Request access to the personal information we hold about you.
  • Request correction or deletion of your personal data (except when prohibited by medical/legal obligations).
  • Opt out of certain types of data sharing.

5. Security

We use secure servers, encrypted platforms, and limited staff access to safeguard your data. However, no system is 100% secure, and we cannot guarantee absolute protection.

6. Third-Party Services

If we use third-party services (e.g., Google Workspace and SimplePractice), their privacy practices also apply.

7. Contact

For privacy-related requests, contact our Privacy Officer:
Liz Rau
liz@resilienceadhd.com